Customer Reviews
A Word from Our Customers in Harris County, Houston & Kingwood
Feedback is the best compliment! We strive to have a solid line of communication throughout the whole construction process with all our clients. Thank you!
Design. Build. Swim.®
We work closely with our customers to ensure satisfaction and quality results. From the first interaction to the last, we provide you with a quick turn-around on questions, concerns and conduct various inspections throughout the process to ensure that your pool is being built to your specs. Peak Pools and Spas understands that building a swimming pool is not a trivial event; we provide you with expert guidance and tips on the selection of materials, equipment, and basic pool knowledge to help get you started. Whether it’s your first pool or your second, we are here to help.
“After meeting with several local pool contractors for construction in The Heights, we chose to work with Peak Pools and Spas primarily due to the trust we felt from the first discussion with the co-owner, Ben. He took his time walking us through the process (first time pool owners), never tried to upsell with high pressure tactics, and was objective in describing pros/cons of various options. Once the permit was approved, Ben's teams worked quickly and without any issue (or major unforeseen expenses). I really valued having Ben as a point of contact for any questions that we had, and even after the project closed, he was quick to follow up and support any outstanding topics that I brought his way. Claudia and Ben are an absolute pleasure to work with, and I would highly recommend Peak Pools and Spas to anyone looking to get started.”
James D.
“We had Peak Pools design and construct our pool in 2016. We have been very happy with the construction of the pool. We enjoy utilizing the pool for exercise as well as entertaining. The large spa is in use all winter. We are grateful for Peak Pools helping to make our backyard dreams come true.”
Joy E.
“As an inner loop realtor I have lots of experience with various trades, including pool companies. When building my own personal pool here in the Heights we did TONS of research and interviews before deciding on going with Peak. We had a great experience! We stayed on time and on budget (which was a HUGE win with increased costs on products in the current market). Peak Pools certainly deserves my praise and recommendations for all my clients and will continue to be my go-to Pool builder!”
Keith B.
“Peak Pools build my pool about 5 years ago. The pool is still in a great shape! They did an excellent job and have been creative, helpful and flexible to accommodate my requests. Great company to work with !”
Bram VDB
“Peak Pools gave us the pool of our dreams despite the challenges they faced in the spring of 2020, at the beginning of the pandemic. There were some labor and supply shortages that delayed our target date, but Ben and Claudia did everything in their power and made daily phone calls on our behalf to speed the project along as quickly as possible. Communication was reliable and transparent throughout the process, and the Peaks always returned calls and frequently stopped by to answer questions and provide status updated.
I love that Peak Pools is a local, family-owned business. The owners treat customers like old friends. Notwithstanding the pandemic and its challenges, we are confident Ben and Claudia did everything they could for us under difficult circumstances. We would choose Peak Polls all over again because of their outstanding customer service, quality, and genuine caring.”
Stefanie T.
“We researched and interviewed 3 pool companies for our pool build in The Heights due to city codes and smaller lot size. We selected Peak Pools because of their timeliness of response, thoroughness in estimate and honest approach of utilizing what we wanted in a pool, rather than inflating price with extra features. A pool building experience is very taxing and a long process over several months, but Peak coordinates the contractors and holds each team accountable and to a timeframe. This is truly a family business and it shows in the quality of their project, past referral responses & their willingness to make their customer satisfied. We highly recommend Peak Pools - their finished product has made our backyard experience a joy”
Chris A.
“We wanted to put a pool in but had heard horror stories about other people's experiences. Peak Pools and Spas was fantastic. They never hesitated to answer questions are stop by whenever we needed him to. He was constantly there every step of the way to make sure his crews were doing things the right way. Our pool turned out better than we ever could imagine it. Our family is so happy with our decision to choose Peak Pool and Spas.”
David H
“My brother uses this company and really loves it”
Ayad A
“First things first - we are extremely happy with how our pool turned out and would ABSOLUTELY use Peak Pools and Spas again if we had the opportunity to build another pool. Building a pool is a big commitment and can be a stressful experience but Ben really helped us get through it and the project turned out better than we had ever hoped. Claudia and her team are very hands-on, thoughtful, helpful, responsive, accommodating, etc. After getting quotes and meeting several pool contractors, picking Peak Pools was really a no-brainer. Highly recommended!”
Robert M
“My family met with 6 Houston pool companies before establishing a relationship with Peak Pools for our home in Houston Heights. We found Peak Pools to be unique in their approach to helping families through a major decision. We encountered a combination of high pressure sales tactics (i.e. no willingness to speak about costs until significant time was invested by the salesman and a lack of engagement due to higher volume businesses). Peak Pools was pragmatic, not constantly focused on the upsell, and just gave practical feedback about the pro's and con's of what WE wanted. For any issues, questions, or concerns, Peak Pools was readily available and always responded quickly to anything sent their way. I highly recommend Peak Pools; they are easy to work with, listen, and provide service well beyond expectation.”
Joel B
“We had a fantastic experience with Peak Pools and Spas. Very easy to work with and promptly answered any questions or concerns that we had. They made our process super easy from the design to the permits. We could not be happier with the result and highly recommend this company.”
Greg G
Galveston, TX
“The total experience with Peak Pools and his staff has been excellent. The build was very professional, done on time and handled with care. Even almost two years after completion, Claudia and her team still are there when I need them. I couldn't be happier!”
David H
“Great design and excellent project execution.”
Ben B
“Great Family owned business! Would definitely recommend to anyone.”
Reviewer645
“This is the best pool company around, second generation pool company, they know what they are doing. I highly recommend them.”
Jackie C
“All good”